Mercari Status Page Status

Shipping Service Disruption: Winter Storms

Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to many winter storms We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page
Jan 23, 2026 - 11:31 PST

Delays in Customer Support Response Due to High Volume

Monitoring - We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.

We appreciate your patience.
Our team is working diligently to respond to all inquiries as quickly as possible.
Jan 12, 2026 - 19:41 PST

Mobile Apps Operational

Web site Operational

Listing Operational

Purchasing Operational

Shipping Operational

Rating Operational

Payouts Operational

Verification Operational

Customer Service Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jan 24, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 19:00 PST

Scheduled - On January 24, 2026 at 7:00 PM PT, USPS has scheduled system maintenance for up to 4 hours.

During this time, buying USPS shipping labels may be temporarily unavailable. If you see an error, please retry after the maintenance is complete.

Thanks for your patience.
Jan 7, 11:59 PST

Jan 23, 2026

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

Issues with auto-rating

Resolved - This incident has been resolved.
Jan 17, 12:27 PST

Investigating - We're currently investigating reported issues with auto-ratings.
Thank you for your patience!
Jan 17, 11:39 PST

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

Scheduled Maintenance - USPS QR Code Label

Completed - The scheduled maintenance has been completed.
Jan 13, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 18:00 PST

Scheduled - USPS has scheduled label broker maintenance on January 13, 2026 at 6:00 PM PST, for up to 1 hour. During this time, USPS QR Code label generation may be unavailable. Please retry after the maintenance is complete.
Jan 7, 11:56 PST