Service Status Page
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 2026 - 13:45 PDT
Apr 30, 2026 - 13:45 PDT
Investigating - We are seeing reports of prepaid USPS shipping labels being rejected at drop-off locations with messages indicating “unpaid postage.”
We’ve escalated this with USPS and are actively working with them to identify the root cause.
We’ll share updates as soon as we have more information. In the meantime, please reach out to Mercari customer service if you're experiencing this issue.
Thank you for your patience.
Apr 30, 2026 - 10:40 PDT
We’ve escalated this with USPS and are actively working with them to identify the root cause.
We’ll share updates as soon as we have more information. In the meantime, please reach out to Mercari customer service if you're experiencing this issue.
Thank you for your patience.
Apr 30, 2026 - 10:40 PDT
Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Blizzard Conditions We appreciate your patience when receiving, shipping, or rating your orders.
Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page
Mar 17, 2026 - 09:40 PDT
Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page
Mar 17, 2026 - 09:40 PDT
Mobile Apps
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Customer Service
Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
USPS Scheduled Maintenance Mar 20, 2026 17:00 - Mar 21, 2026 01:00 PDT
USPS has a scheduled maintenance window on March 20, 2026 at 9:00 AM PST, which will last up to 8 hours. During this time, tracking information may be intermittently unavailable. Thanks for your patience!
Posted on Mar 19, 2026 - 13:14 PDT
Posted on Mar 19, 2026 - 13:14 PDT