Mercari Status Page Status

Shipping service update

Monitoring - Delivery times may be impacted by winter storms. For live updates, please check the links below.

USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
UPS: https://www.ups.com/us/en/service-alerts.page
FedEx: https://www.fedex.com/en-us/service-alerts.html#weather
Jan 4, 20:47 PST

Mobile Apps Operational

Web site Operational

Listing Operational

Purchasing Operational

Shipping Operational

Rating Operational

Payouts Operational

Verification Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

Issues regarding Mercari app and mercari.com

Resolved - Our cloud service provider confirmed the networking issue has been fully resolved, and Mercari's app and website have been stable since approximately 6:20pm PST.
Jan 8, 18:47 PST

Monitoring - Our cloud service provider's network has recovered, and the Mercari app and website are back online.

We'll continue monitoring the situation to ensure the problem is fully mitigated.
Jan 8, 18:24 PST

Identified - Mercari is currently unavailable due to a networking issue with our cloud service provider. We are working to restore service as soon as possible.
Jan 8, 17:09 PST

Investigating - We are currently investigating this issue.
Jan 8, 15:47 PST

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

Unresolved incident: Shipping service update.

Jan 3, 2022

No incidents reported.

Jan 2, 2022

No incidents reported.