Service Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Mobile Apps Operational
Web site Operational
Listing Operational
Purchasing Operational
Shipping Operational
Rating Operational
Payouts Operational
Verification Operational
Customer Service Operational
Search Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

USPS Scheduled Maintenance Mar 20, 2026 17:00 - Mar 21, 2026 01:00 PDT

USPS has a scheduled maintenance window on March 20, 2026 at 9:00 AM PST, which will last up to 8 hours. During this time, tracking information may be intermittently unavailable. Thanks for your patience!
Posted on Mar 19, 2026 - 13:14 PDT
Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Some Direct Deposit Payouts are delayed
Resolved - This incident has been resolved.
Jul 2, 13:12 PDT
Monitoring - We're aware that some payouts requested from 6/24-6/26 are arriving later than usual. This is a processing delay. No action is needed; affected payouts will be sent automatically. We expect processing to resume shortly, Thanks for your patience.
Jun 30, 11:03 PDT
Jul 1, 2026

No incidents reported.

Jun 30, 2026
Prepaid USPS shipping labels being rejected at drop-off locations
Resolved - This incident has been resolved.
Jun 30, 10:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 13:45 PDT
Investigating - We are seeing reports of prepaid USPS shipping labels being rejected at drop-off locations with messages indicating “unpaid postage.”
We’ve escalated this with USPS and are actively working with them to identify the root cause.

We’ll share updates as soon as we have more information. In the meantime, please reach out to Mercari customer service if you're experiencing this issue.

Thank you for your patience.
Apr 30, 10:40 PDT
Shipping Service Disruption: Eastern and Central U.S
Resolved - This incident has been resolved.
Jun 30, 10:40 PDT
Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Blizzard Conditions We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page
Mar 17, 09:40 PDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

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