Update - We are continuing to monitor for any further issues.
Dec 05, 2025 - 01:32 PST
Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area. We appreciate your patience when receiving, shipping, or rating your orders.
Resolved -
This incident has been resolved.
Dec 5, 01:30 PST
Monitoring -
CDN-related issues have been resolved and the Mercari platform is now operational. Our engineering team will continue to monitor system performance to ensure full stability.
Dec 5, 01:20 PST
Update -
We are continuing to investigate this issue.
Dec 5, 01:14 PST
Investigating -
We are currently investigating a service-wide outage affecting the Mercari platform. Our engineering team is urgently working to identify the root cause and restore full functionality as quickly as possible.
We sincerely apologize for the disruption and appreciate your patience as we work to resolve this issue.
Dec 5, 01:11 PST
Resolved -
This incident has been resolved.
Nov 25, 08:47 PST
Identified -
The issue has been identified.
Nov 10, 13:21 PST
Investigating -
We’re aware that some users are not receiving emails or SMS messages from Mercari. Our team is currently investigating the issue.
Nov 3, 13:59 PST
