Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Wildfires and Winter storms .
We appreciate your patience when receiving, shipping, or rating your orders.
Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page
Jan 08, 2025 - 13:43 PST
We appreciate your patience when receiving, shipping, or rating your orders.
Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page
Jan 08, 2025 - 13:43 PST
Update - We are continuing to investigate this issue.
Dec 09, 2024 - 17:03 PST
Dec 09, 2024 - 17:03 PST
Investigating - Sometimes your tracking information may appear to have not updated after purchasing an item if your order was shipped via UPS SurePost.
In this situation, the most likely scenario is the order was accidentally dropped off with USPS directly instead of UPS. To confirm this is the case, you can find your USPS tracking number by following the steps below.
Go to https://www.ups.com/track, enter your tracking number provided in the Mercari app and click “Track”
Towards the bottom, click “View all Shipping Details”
On the following page, click on “Shipment Details”
Under “Postal Service Tracking ID” you will see your USPS tracking number
This tracking number can be used to track your order via USPS here: https://tools.usps.com/go/TrackConfirmAction_input
Dec 09, 2024 - 17:03 PST
In this situation, the most likely scenario is the order was accidentally dropped off with USPS directly instead of UPS. To confirm this is the case, you can find your USPS tracking number by following the steps below.
Go to https://www.ups.com/track, enter your tracking number provided in the Mercari app and click “Track”
Towards the bottom, click “View all Shipping Details”
On the following page, click on “Shipment Details”
Under “Postal Service Tracking ID” you will see your USPS tracking number
This tracking number can be used to track your order via USPS here: https://tools.usps.com/go/TrackConfirmAction_input
Dec 09, 2024 - 17:03 PST
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