Service Status Page
Identified - The issue has been identified.
Nov 10, 2025 - 13:21 PST
Investigating - We’re aware that some users are not receiving emails or SMS messages from Mercari.
Our team is currently investigating the issue.

Nov 03, 2025 - 13:59 PST
Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area. We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below:
FedEx: https://www.fedex.com/en-us/service-alerts.html

Oct 29, 2025 - 08:56 PDT
Mobile Apps Partial Outage
Web site Partial Outage
Listing Operational
Purchasing Operational
Shipping Degraded Performance
Rating Operational
Payouts ? Operational
Verification Operational
Customer Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

Unresolved incident: Some users not receiving emails and SMS messages from Mercari.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.