Service Status Page
Monitoring - Delivery times may be impacted by winter storms. For live updates, please check the links below.

USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
UPS: https://www.ups.com/us/en/service-alerts.page
FedEx: https://www.fedex.com/en-us/service-alerts.html#weather
Jan 4, 20:47 PST
Mobile Apps Operational
Web site Operational
Listing Operational
Purchasing Operational
Shipping Operational
Rating Operational
Payouts ? Operational
Verification Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022
Resolved - Our cloud service provider confirmed the networking issue has been fully resolved, and Mercari's app and website have been stable since approximately 6:20pm PST.
Jan 8, 18:47 PST
Monitoring - Our cloud service provider's network has recovered, and the Mercari app and website are back online.

We'll continue monitoring the situation to ensure the problem is fully mitigated.
Jan 8, 18:24 PST
Identified - Mercari is currently unavailable due to a networking issue with our cloud service provider. We are working to restore service as soon as possible.
Jan 8, 17:09 PST
Investigating - We are currently investigating this issue.
Jan 8, 15:47 PST
Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

Unresolved incident: Shipping service update.

Jan 3, 2022

No incidents reported.

Jan 2, 2022

No incidents reported.