Service Status Page
Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Hurricane Beryl. We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page

Jul 19, 2024 - 19:02 PDT
Monitoring - We're experiencing a large amount of volume and are answering inquiries as quickly as possible. Please refrain from opening multiple tickets, we'll get back to you as soon as we can. Thank you for your patience.
Jul 03, 2024 - 15:05 PDT
Mobile Apps Operational
Web site Operational
Listing Operational
Purchasing Operational
Shipping Degraded Performance
Rating Operational
Payouts ? Operational
Verification Operational
Customer Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 11:51 PDT
Monitoring - Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Hurricane Beryl . We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page

Jul 9, 13:42 PDT
Resolved - This incident has been resolved.
Jul 19, 03:25 PDT
Monitoring - The issue has been resolved by UPS, and we are working to re-generate QR codes for existing shipping labels created after the outage began around 9:47 PM PDT.
Jul 19, 03:03 PDT
Investigating - Sellers may see errors when viewing the QR code used to print UPS shipping labels at The UPS Store. As a workaround, you may print the regular shipping label from your own printer.

We'll share an update as soon as the problem is resolved.

Jul 18, 23:39 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Jul 8, 2024

No incidents reported.

Jul 7, 2024
Resolved - The system maintenance is now fully completed 🎉

However, some previously created support tickets may not appear in your inquiries. We're also experiencing a large volume and are answering inquiries as quickly as possible. If you have not received a response from Customer Support after 48 hours, please create a new ticket.

We appreciate your patience and apologize for any inconvenience this may have caused.

Jul 7, 21:19 PDT
Monitoring - Good news! Our maintenance is complete and you can now create new inquiries or item returns. 🚀

Please note:
- Some previously created support tickets may not appear in your inquiries as we are still performing data maintenance to restore your previous tickets.
- You might experience a delay in response as we have just restarted with the new system. For urgent issues, please create a new ticket.
We apologize for any inconvenience and thank you for your understanding.

Jun 25, 02:46 PDT
Investigating - We will be conducting scheduled planned maintenance to our Contact Us portal between June 24, 2024 10:00 PM PDT to June 25, 2024 4:00 AM PDT.

During this outage, you will not be able to access the inquiry page for Customer Support or submit a return request.

Jun 17, 19:36 PDT
Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.