Due to the overwhelming volume of support inquiries related to Shipping from Hurricane Helene, our average response time right now is about 48 hours. We appreciate your patience and please do not create another inquiry for the same issue.

Incident Report for Mercari Status Page

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 15:00 PST

Monitoring

Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area across Southern eastern U.S due to the Hurricane We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below:
USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
FedEx: https://www.fedex.com/en-us/service-alerts.html
UPS: https://www.ups.com/us/en/service-alerts.page

Posted Sep 30, 2024 - 18:03 PDT

This incident affected: Shipping.