Freezes in Mercari app

Incident Report for Mercari Status Page

Resolved

A fix has been rolled out to all app users. Please update the app to the latest version.

Posted Nov 10, 2022 - 14:21 PST

Identified

The team has identified the issue and it's working on the fix - We aim to start rolling it out to users shortly.

Posted Nov 08, 2022 - 17:18 PST

Investigating

We are aware of issues that are causing freezes in the Mercari app for some users. The team is actively investigating and working to fix the problem.

Posted Nov 07, 2022 - 19:09 PST

This incident affected: Mobile Apps.