Service Status Page
Issues with Instant Pay
Incident Report for Mercari Status Page
Issues with Instant Pay have been resolved. We will continue to monitor performance.
Posted Apr 03, 2021 - 18:50 PDT
We have identified a problem with Instant Pay requests affecting some Chase Bank Mastercard debit cards.

We are working with our payment processing partner to resolve the problem.

In the meantime, if you have a problem requesting a payout using Instant Pay, you may try another debit card, or request a payout using Direct Deposit.
Posted Apr 03, 2021 - 17:52 PDT
We're currently investigating elevated refusal rates with Instant Pay.
Posted Apr 03, 2021 - 07:26 PDT
This incident affected: Payouts.