Service Status Page

Zip Checkout issue on Android

Incident Report for Mercari Status Page

Resolved

[Correction] This incident has been resolved.
Posted Apr 29, 2022 - 09:20 PDT

Update

We are continuing to investigate this issue.
Posted Apr 29, 2022 - 09:18 PDT

Investigating

We are currently investigating an issue with Zip checkout which is impacting app users on Android phones only.

You may use other payment methods to purchase.
Posted Apr 28, 2022 - 17:41 PDT
This incident affected: Mobile Apps and Purchasing.